Guide for Group Discussion

1. How do you engage staff in quality improvement activities?
   If you use any of the following, share the how-to:
   a. Focus groups
   b. Neighborhood/household/unit-based quality improvement initiatives
   c. Problem-solving huddles
   d. Rounding
   
   
2. How do you provide "just-in-time" teaching for staff?
   a. How do you create and seize teachable moments?
   b. How do you link quality improvement and staff development?
   
   
3. How do you use Resident Preference Information for Quality Improvement?
   a. How is this information shared with staff closest to the resident?
   b. How doe you accommodate the information staff closest to the resident knows and tells you about a resident's preferences?
   
   
4. Describe some positive clinical outcomes you have observed by adjusting to support a resident's individual routines.
   
   
5. Describe some successful changes you've made and sustained because staff really believed in and helped shape the change from day one.
   
   
6. What daily practices do you have in place to catch risks and opportunities early and intervene immediately?