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Provider Tools, Articles and Links

Business Case for Adoption

An Editorial and Technical Brief on The Household Model Business Case
Steve Shields, a foremost and leading expert in the field, and David Slack author this definitive work establishing financial feasibility of the household model with financial data on staffing and operations budget by house size, financial analysis of optimum number of houses in a project, and the other key ingredients necessary to establish your own household model business plan.

Quality Partners of Rhode Island Staff Stability Toolkit
This toolkit incorporates experiences and lessons learned in over 400 nursing homes. It is designed to serve as a resource for homes just getting started with efforts to reverse turnover as well as employers who have already started to address recruitment and retention and need further assistance in a specific area.

Investing in Culture Change - Long term care leaders speculate about why it works
by David Farrell and Amy Elliot.

UNC Institute on Aging Better Jobs Better Care Online Turnover Calculations
Turnover Calculator by long-term care provider type.

Additional Business Case for Adoption Resources

Organizational Readiness and Assessment

Low Cost
Practical Strategies to Transform Nursing Home Environments
Prepared for Quality Partners Nursing Home QIO Support Center by Lois J. Cutler and Rosalie A. Kane

Artifacts of Culture Change

"Provider Readiness Assessment Tool" developed for the NC NOVA Partner Team by the Institute for the Future of Aging Services

Staff Assessment Person-Directed Care 
Developed by Better Jobs Better Care

ACT WorkKeys Occupational Profile Report For the Entry Level Direct Care Worker across Aging Services
Better Jobs Better Care produced this occupational Profile for entry level Direct Care Workers in response to four complementary and overarching needs in the long term care field.

Implementation

Advancing Excellence in America's Nursing Homes
This voluntary effort of inter-disciplinary stakeholders participate in this campaign to improve quality of life for residents and staff. Metrics include CMS quality measures along with innovative staffing metrics to improve quality.

Bathing Without a Battle
Access to award winning materials on bathing persons with Alzheimer's disease

AHRQ Innovations Exchange: Nursing Home "Neighborhoods" Emphasize Dignity and Independence, Leading to Improvements in Resident Health and Quality of Life and Lower Employee Turnover
Profile of Providence Mount St. Vincent

Coaching Supervision: Introductory skills for supervisors in home and residential care
This curriculum by PHI introduces supervisors (including nurses, department managers and leadership) of long term care employees to the skills they need to effectively help staff solve problems and improve work performance. The 7 modules are designed to be taught over two days, and train supervisors in four key skills: Active Listening; Self-Management; Self-Awareness, and Presenting the Problem. The curriculum includes learning objectives, activities, questions for discussion, and all necessary handouts. This curriculum is available in both English and Spanish. In addition, a training DVD provides examples of the demonstration role plays (performed by professional actors) and instructions for incorporating these demonstrations into the curriculum.

Better Jobs Better Care (BJBC) Tools to Reduce Direct Care Worker Turnover
Long-term care providers can now benefit from the tools, resources and findings from the Better Jobs Better Care (BJBC) grantees in new resources including: a Catalogue of Tools and Resources, a Video featuring BJBC providers and Robyn Stone, a Research Report outlining key research findings and what they mean to providers, and a Special Issue of The Gerontologist.


Additional Implementation

Reports and Resource Libraries

PHI National Clearinghouse on the Direct Care Workforce
Free, searchable library focusing on direct care workers

Ideas Institute
Free, searchable library focusing on environments and aging  

Additional Reports and Resource Libraries