Provider Implementation Resources

Planetree Long-Term Care Leadership Roundtable Summary
Funded by the Picker Institute, the Long-Term Care Leadership Roundtable was a unique opportunity for leaders from such esteemed culture change models as Eden, Wellspring, Green House and Planetree to exchange ideas, debate myths of culture change and challenge long-held conventions alongside administrators, nurses, gerontologists, researchers and funders.

PEAK-ED (Promoting Excellent Alternatives in Kansas Educational Modules)
Free to download, these modules detail implementation in a variety of areas including Measuring Change, Returning Control to Residents, Activities, Dining and many others.

Getting Better All the Time - Working Together for Continuous Improvement: A Guide for Nursing Home Staff
Free to download, this informative and timely manual is the result of a five year collaborative process between Cobble Hill Health Center and Isabella Geriatric Center. The manual, written by Ann Wyatt, explores new ways to enhance person-centered care and to construct a model that uses performance improvement approaches to guide staff in addressing the needs and preferences of residents.

From Institutional to Individualized Care
A four-part webcast series developed for CMS training of surveyors, providers, quality improvement organizations and advocates on how to make the transformation to resident-centered care. It includes case studies shared by providers who made changes to their morning routine, meals, medication administration, alarm use, and other practices. Part Four focuses on consistent assignment, staff involvement, and achieving staff stability. Each part of the series is available under "Archived Webcasts" on the Survey & Certification Online Course Delivery System at: http://surveyortraining.cms.hhs.gov/ and at Pioneer Network's Store.

How Can We Radically Transform Activities in Long term Care?
A May 2009 White Paper from the University of Wisconsin Madision's Center on Age & Community Think Tank. UWM's Center on Age & Community gathered 30 experts in the arts, aging services, and family caregiving to help imagine how to bring meaningful engagement to long term care - whether people live in their own homes or in shared housing. The white paper chronicles two days of conversations of "Think Tankers" and a public forum from the greater Milwaukee area.

1199SEIU - New Models of Person Centered Care (pdf download)
Summary of The New Models of Person Centered Care (NMPCC) project created in the 2006 bargaining agreement between the League of Voluntary Nursing Homes and the Nursing Home division of New York City's 1199SEIU.

Family Caregiver Alliance: Emerging Practices & Tools for Professionals
"Family Caregiving: Emerging Practices & Tools for Professionals" highlights emerging programs supporting families in their caregiving role and aims to promote the adoption of practices based on research. It has been informed by FCA's contributions to State of the Science: Nurses and Social Workers Supporting Family Caregivers symposium, a project which brought together experts from the field of aging to advance the support of informal caregiving, and the first annual Rosalinde Gilbert Innovations in Alzheimer's Disease Caregiving Legacy Awards that recognize and reward those efforts which lead the way in addressing the needs of Alzheimer's caregivers. 

Peer mentoring: A workshop series for direct-care workers in home and residential care
PHI's Peer Mentoring curriculum focuses on three skill areas: leadership, communication, and problem-solving. Eight modules prepare mentors to: 1) Model good caregiving skills; 2) Model effective communication and problem-solving skills; 3) Support the mentee to build confidence in his or her abilities; 4) Give mentees constructive feedback; and 5) Provide mentees with current information about job responsibilities and the workplace. The curriculum is interactive and learner-focused. The facilitator's guide includes module goals, learning outcomes, step-by-step activity guides, and all necessary handouts.

Adult learner-centered training: An introduction for educators in home and residential care
This 32-page guide by PHI training specialists outlines the principles of adult learner-centered training. It includes information and tools for making training programs more learner-centered. It is also accompanied by multiple appendices that provide supplementary tips on using interactive exercises and applying adult learner-centered principles as well as a sample module.

Willa's World
Developed by Kendal Outreach, Willa's World is a case-based, person-centered fall resource guide that highlights the basic elements necessary to the development of a fall management process.  Written by the Pennsylvania Restraint Reduction Initiative (PARRI) training team, this comprehensive book is intended to spark the critical clinical thinking skills of the nursing team to achieve improved care outcomes.

The Resident Councils of Washington's Handbook on Resident Councils
This handbook is a valuable how-to manual offering hands on guidelines to develop a resident council. It is designed for the resident and the volunteer or staff person who has been assigned to provide technical assistance for the council.

Advancing Excellence in America's Nursing Homes

Making the Quality Connection: What do residents, families, and employees really want?
Article sponsored by MyInnerview.

The 9 Essential Elements of Quality Care
PHI has identified the following nine essential elements of high-quality care, services and support—whether those services are received in the consumer's home or in a residential setting.