Category: Articles and Columns

Have You Hardwired Your Communication System?

Amy Elliot and Barbara Frank The single biggest problem in communication is the illusion that it is taking place.   — George Bernard Shaw “Know each person” is a cornerstone of Pioneer Network’s values and principles, but how do we know a person in… Read more

Taking Stock of Person-Centered Care Practices

PHI Blog Person-centered care is being gradually implemented throughout U.S. nursing homes, although progress has been slow and much more work still needs to be done, a paper published in the latest issue of Generations argues. PHI National Director of… Read more

Quality Pays — and Person Centered Care is a Path to Quality!

Matt Younger, CEO, Northwest Health Services, Inc.; Former Administrator of the Section for Long-Term Care Regulation, Missouri DHSS; Member of your Pioneer Network Education Committee One thing we’ve learned in health care in the last several years is that investing… Read more