Eldercare organizations can’t achieve the goal of person-directed care without an employee-centered culture; simply put, residents can’t thrive unless employees are empowered to make decisions based on their needs and feel true ownership over day-to-day life in a community.
Penny Gagnon — chief advisor for CARF International, an independent and non-profit accreditor of health care communities — presented a one-hour webinar on creating employee-centered cultures on Tuesday, August 20.
The presentation provides an overview of what it means for eldercare organizations to be employee-centered, and how leaders can build upon 10 central themes — evidenced in current research and best practices — that create the foundation for an employee-centered culture.
This presentation is part of the Center for Innovation’s conference preview series, a group of several webinars this summer and fall designed to highlight some of the key themes that will be on display when the Green House Project and Pioneer Network communities gather in Grand Rapids, Mich. this November 11-13.
Watch the recording here: https://www.youtube.com/watch?v=qyoce-sEBSE
