Resource Category: Engagement

Engagement is essential to building relationships and knowing each person, and these are two of the keys to Quality of Life for the residents and staff. Understand how to better communicate with each other as well as ideas for how to engage in ways that promote meaning and purpose for all.

Staff Stability Toolkit

This toolkit draws from experiences and lessons learned in over 400 nursing homes over a three-year period. It is designed to serve as a resource for homes just getting started with efforts to reverse turnover, as well as employers who… Read more

Give the Gift that Keeps Giving

A conversation with Brian LeBlanc about how to make the holidays the best they can be not only for persons living with dementia, but for their Care Partners and for each of us. SHARING THE VISION WEBINAR RECORDING Handouts Click… Read more

Breaking through Dementia: Validation

Validation is a method of communication that helps improve the connection between caregivers and older adults experiencing dementia. SHARING THE VISION WEBINAR RECORDING Handouts Click “Read More” to view the video.

Staff Retention

High employee turnover is one of the greatest challenges facing long-term care communities today. Without consistent staffing, care communities and their residents suffer the serious consequences of inadequate care, unnecessary expenses, and inefficient operations. Staff stability is dependent on leaders who hire the right staff, train them effectively, listen to their concerns, involve them in the decision-making process, and provide continuous motivation.

Engaging Staff in Individualizing Care Communication Map

Pioneer Network is pleased to share this Communication Map for Engaging Staff in Individualizing Care. It illustrates how communication infrastructure is essential for effective care delivery to ensure positive resident and staff experiences.

Flexible Dining Tip Sheet

This is part of Step Three of the Starter Toolkit for Engaging Staff in Individualizing Care

A Good Welcome Tip Sheet

This is part of the Starter Toolkit for Engaging Staff in Individualizing Care

Engaging Staff in Individualizing Care: An Implementation Handbook

This Handbook provides how-to information for implementing four foundational organizational practices for individualizing care, preventing avoidable declines and maximizing good outcomes: consistent assignment, shift huddles, QI closest to the residents and involving consistently assigned CNAs in care plan meetings.